American Express (AMEX) India Hiring for Business Analyst II | Bachelor’s Degree | Freshers

American Express (AMEX) India is Hiring for the profile of Business Analyst II. Candidates having Bachelor’s degree or equivalent in Computer Science, Engineering, Mathematics, Statistics, Operations Research, or a related field are eligible for this profile. The entire eligibility criteria and application process is mentioned below.


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American Express (AMEX) India Hiring for Business Analyst II | Bachelor’s Degree | Freshers
American Express (AMEX) India Hiring for Business Analyst II | Bachelor’s Degree | Freshers


About American Express (AMEX):

Also known as Amex, the American Express Company, is an American multinational financial services corporation. The headquarter of Amex is in Three World Financial Center, New York City. American Express was founded in the year 1850 and is one of the 30 components of the Dow Jones Industrial Average.


AMEX India Hiring Business Analyst II - Details:

Company Name:

American Express (AMEX)

Company Website:

www.americanexpress.com

Job Role:

Business Analyst II

Job Location:

Gurgaon, India

Experience:

Freshers

Education:

Bachelor’s Degree

 


 

 

 

 

 

 



Purpose of the Role:

This is an exciting opportunity for an individual to be an integral part of the Global Capacity and Contact Management (GCCM) Forecasting team focused on forecast development and maintenance, and capacity planning support for Global Credit Services, Global New Accounts and Global Fraud.

The primary responsibilities will include integrating world-wide forecasting capabilities, as well as partnering with the Global Planning Team to create, communicate, and coordinate workforce plans required to achieve the desired servicing levels and shareholder targets.

The GCCM Forecaster will collaborate and partner with multiple functional teams including Risk Management, Operational Teams, MIS, Technology, Finance, Marketing, Learning, Engineering, Global Business Initiatives, various Centers of Excellence, and the other Planning communities across the globe. The GCCM Forecasting Analyst must be a thought leader with skill to analytically define and solve business problems, using statistical techniques.

 

Responsibilities Include:

- Candidate will be responsible for the development and ownership of forecasting model for Global Credit Services, Global New Accounts and Global Fraud

- He or she will be responsible for establishing and maintaining the strong relationships with business partners, ensuring regular communication & feedback on plan execution

- Candidate will be responsible for providing business analysis, strategic insights and/or planning support to evaluate and prioritize short/long-term opportunities across functional organizations.

- The candidate must have strong ability to interrogate, question, and validate key inputs and data outputs.

- He or she will be responsible in managing a global 24x7 environment with the potential for dealing with crisis/contingency plan situations

 

Skills & Qualifications

- Bachelor’s degree or equivalent in Computer Science, Engineering, Mathematics, Statistics, Operations Research, or a related field.

- Demonstrated experience with Python / R / Tableau / Cornerstone / HIVE / Teradata / SQL / HQL / Spark/ Pyspark is preferred.

- Knowledge/experience with Statistical modeling and forecasting techniques, applying quantitative and research methods, is preferred.

- Demonstrated ability to synthesize large data sets into actionable insights.

- Demonstrated experience in driving results in a matrixed and global organization.

- Highly developed analytical and problem-solving skills with clear thought leadership demonstration.

- Strong understanding of contact center management and call delivery principles (including Voice Response, Intelligent Network & ACD systems & reporting) preferred.

- Experience in influencing and driving collaboration across cultural and organizational boundaries (at all levels).

- Organizational Agility: ability to influence in a global, highly-matrixed organization.

- Ability to work flexible hours.

- Knowledge of Credit / Risk, Acquisitions and Fraud processes is preferred

 

 Apply Here

 


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American Express (AMEX) India Hiring for Business Analyst II | Bachelor’s Degree | Freshers American Express (AMEX) India Hiring for Business Analyst II | Bachelor’s Degree | Freshers Reviewed by Jobs Barrel on October 24, 2021 Rating: 5

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