Accenture Hiring New Associate - Telecom Operations | 0 - 1 Years | Mumbai

Accenture is hiring for New Associate- Telecom Operations. Candidates having any undergraduate degree can apply for the profile. The entire eligibility criteria and application process are mentioned below.

 

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Accenture Hiring New Associate - Telecom Operations | 0 - 1 Years | Mumbai


About Accenture:

Accenture is one of the leading global professional services company, providing services in strategy and consulting, interactive, technology and operations, with digital capabilities. Accenture incorporates the capabilities across industries which are the World’s Largest network of Advanced Technology. With lakhs of people serving in 120 countries Accenture aims to bring continuous innovation to provide clients the products and help them improve their performance.


Accenture Hiring Business Analyst - Details:

Company Name:

Accenture

Company Website:

www.accenture.com

Job Role:

New Associate - Telecom Operations

Job Location:

Mumbai, India

Experience:

0 - 1 Years

Qualifications:

Bachelor’s Degree

 


 

 

 

 

 

 

 

 

Job Description:

The new Associate will be aligned with the Network Operations vertical which ensures that the team maintains a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles.

 

The Telecom Operations team will be involved in developing structures, processes and capabilities for managing and monitoring telecommunications networks.

 

The Network Service Assurance team will be responsible for ensuring that services offered over networks meet a pre-defined service quality level for an optimal subscriber experience, understand the relevant tools to support service assurance in different domains such as fault management performance management, service quality management, ticket management, customer experience management, network inventory management, etc.

 

The team will also be responsible for handling Inbound and Outbound calls to support customers on any technical issues (trouble tickets) (assurance) either via troubleshooting or by escalating it to the right platform partners and coordinating for resolution.

 

Job Responsibilities:

- The candidate will be required to solve routine problems, largely through precedent and referral to general guidelines.

- Their primary interaction is within their team and direct supervisor.

- The candidate will be given detailed instructions on all tasks that need to be carried out, and the decisions that they make will create an impact on their work.

- The candidate is expected to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders

- They will be working closely with project members to effectively deliver on the requirements

- The Associate will be an individual contributor as a part of a team with a predetermined focused scope of work.

 

Skills and Experience:

- Candidate should be skilled in Network Operations & Service Management.

- Candidate should be competent in Field Force Enablement.

- Candidate’s nature should be adaptable and flexible towards the environment.

- Candidate should focus towards detail orientation.

- Candidate should have the agility for quick learning.

- Candidate must have the ability to handle disputes

- Candidate should be proficient in written and verbal communication.

 

 


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Accenture Hiring New Associate - Telecom Operations | 0 - 1 Years | Mumbai Accenture Hiring New Associate - Telecom Operations | 0 - 1 Years | Mumbai Reviewed by Jobs Barrel on December 16, 2020 Rating: 5

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