PTW Hiring Trainee Technical Support | Freshers | Hyderabad, Telangana | Any Graduate

PTW is hiring for Trainee Technical Support. Fresher candidates having Bachelor’s Degree can apply. The entire eligibility criteria and application process is mentioned below.


 Apply Here


PTW Hiring Trainee Technical Support | Freshers | Hyderabad, Telangana | Any Graduate


About PTW:

Pole to Win provides outsourced Quality Assurance, Customer Experience and Localization Services to the Interactive Media, Internet of Things (IoT), Technology and e-Learning markets. The service lines provide by us include: Quality Assurance, Quality Engineering, Localization, Translation, Customer Experience, Talent Acquisition, Audio Production.


PTW Hiring Trainee Technical Support - Details:

Company Name:

PTW

Company Website:

www.ptw.com

Job Role:

Trainee Technical Support

Job Location:

Hyderabad, Telangana

Experience:

Freshers

Qualifications:

Any Graduate

 


 

 

 

 

 

 

 

 

Job Responsibilities:

  • Candidate will have to manage all contacts with customers to required quality standard
  • Candidate will have to handle required number of contacts to ensure team meet client expectations
  • Candidate should be able to deal with troubleshooting and researching technical and gaming issues
  • Candidate will have to keep product knowledge up to date for all client products
  • Candidate will escalate cases to manager or client to achieve timely resolution
  • Candidate will share knowledge and best practice with team

 

Skills and Experience:

  • Fresher candidates with excellent communication skills can apply for this role
  • Candidates with customer support/service experience in Chat & Email process are preferred
  • Candidate with experience in providing customer support by chat are preferred.
  • Candidate should have experience in providing support in a gaming or technical background
  • Candidate should be able to troubleshoot to solve problems

 

Skills Required:

  • Candidate with strong analytical skills.
  • Candidate should be able to multitask and prioritize own workload
  • Candidate should be able to meet and exceed agreed targets
  • He/she should have excellent team-working skills
  • He/she should be competent in strong written and verbal communication skills
  • Candidate should have strong IT skills and knowledge of Microsoft Office
  • He/she must have the ability to work under pressure
  • Candidate should have flexible attitude
  • Candidate should have good Knowledge about gaming in general
  • They should have good knowledge of all the gaming consoles i.e. X360, PS3 and Nintendo
  • Candidate should have a passion for gaming and expertise in game playing in various game genres, both online and offline is essential
  • Candidate should have good people management skills
  • He or she should have excellent written and verbal communication skills
  • The job requires flexible availability for shift to cover hours of operations

 

Note:
  • Candidate must have excellent communication skill and should be comfortable to work in rotational shift
  • Candidate’s notice period must be – Immediate
  • Work location will be Hyderabad
  • Laptop and a broadband connection are mandatory for the job.
  • Candidates may apply from any location since it is work from home as of now, and should relocate to Hyderabad once work from office resumes.

 

  Apply Here

 

 

 

Join Our Telegram Group (BBA/MBA) : Click Here


Join Our Telegram Group (Engineering) : Click Here


Join Our Telegram Group (Experienced) : Click Here


Join Our Telegram Group (Freshers) : Click Here




See The Latest Job Openings

Jobs in Bangalore

Jobs in Chennai

Jobs in Mumbai

Jobs in Gurgaon

Jobs in Delhi-NCR

Jobs in Hyderabad

Jobs in Karnataka 

 

PTW Hiring Trainee Technical Support | Freshers | Hyderabad, Telangana | Any Graduate PTW Hiring Trainee Technical Support | Freshers | Hyderabad, Telangana | Any Graduate Reviewed by Jobs Barrel on November 10, 2020 Rating: 5

No comments:

Powered by Blogger.